Google’s Pixel 2 XL has been under fire ever since its release. Buyers have reported audio concerns and a slew of display issues including screen burn-in, flashing, dead spots, and flat colors. Yet, the search engine is still encouraging potential customers to purchase the model. Most issues don’t appear to be super serious, and Google has gone far enough to patch a few of them through software updates. However, Girard Gibbs LLP thinks enough is enough and is actively undergoing a full lawsuit investigation.
The new POLED screen on Pixel 2 XL has been the source of many issues, though, the smaller Pixel 2 has also been found having some problems. Google is doing the best it can in order to keep a positive reputation for the relatively new Pixel brand, though some of the issues are hardware related and can only be delayed such as screen burn-in. Other than addressing some of the issues, Google has been rather quiet on the whole situation, and Girard Gibbs LLP wants to do something about it.
The problem here is Google’s mellowness on the scenario. Despite most people putting small things aside and declaring this a great upgrade from last year’s Pixel and Pixel XL, Girard Gibbs LLP is looking to bust Google for the harm they’ve caused. Google didn’t come out publicly acknowledging most issues as common problems, and because of the company’s lack in doing so, an attorney wants to bring a class-action lawsuit against Google for the display concerns.
There’s no telling whether the screen burn-in issue will become a greater concern in the future; we can only hope it doesn’t. But if it does, Google could find itself in a bit of trouble.
SOURCE [Girard Gibbs LLP]