Verizon secured the highest rank in wireless network quality performance in all six regions of the US. This is according to this year’s customer survey conducted by JD Power and RootMetrics (shown above). Verizon also won the “United States Text RootScore” award for a record ninth time in a row.
The survey was conducted during the second half of 2017. Various categories including data, call and text were tested. While Verizon ranked first in all six regions of the country, AT&T, Sprint and T-Mobile ranked overall in second, third and fourth respectively. The examination reportedly covered 100% of the US population. This included 8,191 indoor locations where 4,611,572 tests were completed.
AT&T gave a tough fight to Verizon this time around narrowing the gap between positions one and two overall. Sprint and T-Mobile’s performances were more or less the same when compared to the results recorded during the first half of 2017, showing little to no improvement unlike AT&T and Verizon. However, Verizon, AT&T and Sprint shared the United States Text RootScore Award for the second time in a row.
People nowadays don’t complain about data speeds like they used to, and I can relate. We’ve come a long way in such little time, and it’ll be interesting to see where we go with 5G. The companies who performed the surveys are global leaders in data analytics, consumer insights and advisory services. So take these results with every bit of significance.
Check out the full in-depth results down at the links below.